Shipping Policy

We ship products within 24 to 48 working hours.

How long will it take for my order to be delivered?
Orders within India are typically delivered in 5–8 working days, depending on the shipping address and external factors such as public holidays, extreme weather, or regional constraints. In some rare cases, delivery may take up to 2 weeks depending on product availability. For locations in Jammu & Kashmir and North East India, delivery may take up to 10 working days.

How do I track my order?
Tracking information will be sent to your email address once the product has been shipped. If you haven’t received it, please write to us at olidaa.corp@gmail.com within 48 hours of placing your order.

Which courier companies are used to deliver the product?
We use trusted delivery partners including Delhivery, Xpressbees, Bluedart, and EcomExpress, based on your area pincode.

What happens if tracking details show the product as delivered, but the customer hasn't received it?
In most cases, the product may be received by family members, neighbours, flatmates, or at your office’s mailroom. In genuine cases, we will investigate thoroughly and, if necessary, refund the full amount to the customer. This process may take up to 10 working days.

If you receive a delivery notification but have not received the product, please inform us within 48 hours of the notification. We will promptly raise the issue with our courier partner and work toward resolution. If we are informed after the 48-hour window, it becomes difficult for us to act, and we will not be liable for any losses.